|
|
 AIOICI
(Italian Association of the Independent Bodies for Certification and
Inspection)
 “Analysis
of ISO 9000 and ISO 14000 certification diffusion: performance indicators and
European Country benchmarking”
|
|
|
ATC
(Italian Agency for social housing)
“Preliminary
design of ATC Customer Contact Center and its performance measurement system”
“ATC
Customer Contact Center: processes indicators and criticalities”
“ATC
relationships with external suppliers: performance evaluation and
criticalities”
|
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|
SAGAT
“Posizionamento
Strategico dell’aeroporto di Torino”
|
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|
CEMISS
(Military Centre for Strategic Studies) and Italian Air Force
“Outsourcing
and reorganization of car fleet management service” (definition of indicators
for the comparison of alternative proposals of service reorganization)
“Outsourcing
e reorganization of P.O.L (Petroleum Oil Lubricants) service - Avio” (definition of indicators for the comparison of
alternative proposals of service reorganization)
|
|
|
CIRA
(Italian Aerospace Research Center)
“CIRA
PMS – Performance Measurement System” (definition of indicators for
management incentive system)
|
|
|
Comune di
Torino, AICQ (Italian Association
for Quality Culture)
“Performance
indicators for the evaluation of Call Center service quality”
|
|
|
FIAT Automotive
S.p.A.
“Analysis
of correlations among Customer Satisfaction indicators and design specifications
of car components”
|
|
|
RAI
ICT (ICT division of the Italian broadcasting company)
“Evaluation
of S.O. (Service Operations) quality” (definition of indicators for the
S.L.A. – Service Level Agreement among RAI and its suppliers)
|
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AGENZIA PER I
SERVIZI PUBBLICI LOCALI DEL COMUNE DI TORINO su progetto
SAGAT S.p.A: Indagine conoscitiva
|
|
|
Fag
artigrafiche S.p.A.
Studio della
riorganizzazione del layout produttivo
|
|
|
ATO 2 -
Autorità d’Ambito n°2 “Biellese - Vercellese - Casalese”
Indagine di Customer Satisfaction nel
territorio ATO2
|
|
|
Cullati
S.r.l.
ABIMEST
(Analisi dei BIsogni del MErcato
e degli Sviluppi Tecnologici)
|
|
|
ISOLPACK
S.p.A.
Verifica di
conformità alla norma UNI EN 14509:2007 delle scale di misura delle forze e
degli spostamenti delle apparecchiature di prova ISOLPACK
|
|
|
Luigi
Lavazza S.p.A.
Revisione del sistema
di controllo di accettazione sul prodotto finito
|
|
 
|
Consoft sistemi S.p.A., Erplan
S.r.l., C.R.S. S.r.l., Istituto Superiore Mario Boella
An
RFID-based Solution for Automatic Management of Industrial Processes
(ARSAMIP)
|
|
|
ITT
ITALIA S.r.l., FN S.p.A.
INTELLIGENT
HYBRID MATERIALS FOR BRAKE APPLICATIONS (Hybrake)
|
|
|
Microservice S.r.l.
Cooperative
fusion of distributed multi-sensor LVM (Large Volume Metrology) systems
|
